Kitzbühel Tourism Handles Your Data Responsibly
Personal data (eg name, email address, telephone number) are processed and transferred by the operator only in a lawful manner – in particular for the fulfillment of contractual or legal obligations, based on predominant legitimate interests of the operator or on the basis of the consent of the user .
The lawfulness of the data processing results from the Austrian data protection act as well as from the regulation (EU) 2016/679 (GDPR). The legal basis is specified in the following processing.
Presentation of The Website
The operator constantly optimizes the presentation and the service offered to the users of the website. In order to better understand how the pages are used, the operator stores the following data short-term each time a user accesses this website: Name of the website visited, requested file, date / time, amount of data transmitted, reports of successful data retrieval, browser type / version / language, Operating system, previously visited pages, length of stay, country of origin and anonymized IP address. By visiting this website, the user, in accordance with Article 6 (1) (a) of the GDPR, gives his / her conclusive consent for the short-term storage of the IP address of the device. The IP address of the user will be deleted after the website session is finished. The operator uses the aforementioned data in anonymous form for statistical purposes only in connection with its services.
Use of Your Data for User Requests
When contacting the operator (for example through the contact form or by email), the following information of the user may be stored for the purpose of processing the request as well as in case of follow-up questions: title, first and last name, postal address, email address, telephone number as well as inquiry-related data (eg length of stay, number of persons).
The personal data collected in this way will be deleted by the operator within 36 months after completion of the processing of the request. The personal data disclosed by the user is only processed and used by the operator to the extent that is necessary to process the request and / or provide the requested service.
In the course of this data processing, the operator may forward the collected personal data to the following third parties:
iT networks Tirol GmbH (Wald 32/12, 6306 Söll, AUT) Further information at https://www.it-networks.eu
(IT partner of Kitzbühel Tourism)
viermalvier.at Agency for New Media GmbH (Schallmooser Hauptstraße 85a, 5020 Salzburg, AUT) Further information at www.viermalvier.at
(Social Media / Blog Strategy & Concept: blog.kitzbuehel.com)
RAMDOGs creative agency (Karolingerstraße 1, 5020 Salzburg, AUT) Further information at www.ramdogs.com
(Design & Programming: blog.kitzbuehel.com)
TOWA GmbH (Brosswaldengasse 12, 6900 Bregenz, AUT) Further information at www.towa-digital.com
WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, IRL) Further information at www.whatsapp.com
According to Article 6 (1) (b) GDPR, data processing is necessary for the performance of the contract or to carry out pre-contractual measures.
For the protection of your data, we remain responsible for the use of a data processor. We use data processors outside the European Union only if there is a European Commission adequacy decision for the third country concerned or if there are appropriate guarantees or binding internal data protection rules with the data processor.
Contests & Surveys
When participating in a contest or a survey on this website, personal data (first name, last name, e-mail address) is collected. By participating in the contest or the survey, the user gives his / her consistent consent for the operator to store and use his or her personal data for the purpose of organizing the contest or survey and identifying and informing the winners in accordance with Article 6 (1) (a) GDPR. The personal data is stored for the duration of the contest and a maximum of 36 months thereafter, and is subsequently deleted. By participating, the user agrees that if they win, their name can be published on this website as well as on the public social media channels of Kitzbühel Tourism (Facebook, Instagram, Twitter). Additional terms and data processing may be given separately for some contests or surveys and may add to these conditions.
Cookies are small text files that usually consist of letters and numbers. These are downloaded the first time you visit a website on your internet browser and stored on your computer. When you visit the website again, the information contained in the cookies can be retrieved. This allows us to improve our website design and enables you to use our services more effectively.
If you want to block or delete cookies in general, you can make these changes in your browser settings. The procedures for managing and deleting cookies vary, depending on which browser you use. To find out how to do this in a specific browser, you can use the browser’s help function.
Please be aware that without certain cookies you may not be able to use all the features of this website.
Google Analytics Improves Usability
The website usage data generated by the cookie is usually transmitted to a Google server in the USA and stored there for a period of 26 months. The transfer of personal data to the US is subject to an adequacy decision by the European Commission. Google will use the data transmitted on behalf of the operator to evaluate the use of the website by the user, to compile reports on website activity and to provide other services related to website activity and internet usage. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
Google may also transfer this data to third parties if required by law or if third parties process this data on behalf of Google.
If IP anonymisation is activated on this website, Google will anonymise the IP address before the data leaves the European Union or European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and be anonymised there. IP anonymisation is enabled by default on this site .
The user can prevent the storage of cookies in the context of Google Analytics by a corresponding setting in their browser software. In this case, however, the user may not be able to use all the functions of this website. In addition, the user may prevent Google collecting and processing the data generated by the cookie, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Profiling for More Personalisation
To improve our products, automated data processing techniques are used to analyse user behavior (= Profiling). However, we do not in any way operate a systematic and comprehensive assessment of personal aspects of individuals, based on automated processing including profiling. This, in turn, does not provide a basis for decisions that have legal effects on people, or for decisions that could adversely affect them in a similar manner.
Social Media Plugins for Even More Information
The operator uses so-called “embedded” social media plugins (interfaces to social networks) on the website. When visiting the website, the system automatically establishes a connection with the respective social network due to the integration of the plug-ins and transmits data (IP address, visit to the website, etc.).
The data transmission happens without the operators intervention and outside the responsibility of the operator. The user can prevent this data transmission by logging out of the respective social networks before visiting the website. Only in the “logged in” state, can the social network assign specific data to the user’s activity profile through automatic data transfers.
The automatically transmitted data is used exclusively by the operators of the social networks and not by the operator of this website. Further information can be found directly on the website of the corresponding social network. There you can also change the privacy settings.
The social networks included on the website are :
Google (+) plugins
Youtube – Plugins
According to § 107 Abs. 3 of the Telecommunications Act (TKG) and according to Art. 6 (1) (f) GDPR, the operator reserves the right to save the following data for its own advertising purposes: title, first and last name, postal address, email address, telephone number. This data is used for sending offers and information on services from the operator by post or email. The user may object to the processing of their data for this purpose during their collection and at any time thereafter by sending an email to email@example.com .
This website uses Google Remarketing. Google Remarketing is an advertising service provided by Google that allows targeted promotion of previous visitors to the site.
Third parties, including Google, serve ads on many different websites on the Internet. For this purpose, cookies are stored on the user’s device and used when later visiting another website to display ads based on previous visits by a user to this website. The identification of the users takes place via cookies set in the web browser. With the help of cookies, the user behavior can be analyzed when visiting the website and then used for targeted product recommendations and interest-based advertising.
For more information visit https://support.google.com/adwords/answer/2453998?hl=en .
Facebook Custom Audiences
You Can Trust Kitzbühel Tourism
Furthermore, the user has other rights, which are granted by law. These are shown clearly below.
Your personal rights at a glance
Right of access:
You have the right to know whether we hold information on you, and to what extent we process your data.
Right to rectification:
If we process incomplete or incorrect personal information from you, you can request their correction or completion at any time.
Right to erasure:
If your personal data are processed by us unlawfully, you can demand the deletion of your personal data from us. There may well be reasons opposing an immediate deletion. (Retention requirements or other legal obligations)
Right to restrict processing:
You have the right to restrict the processing of your data. If you challenge the accuracy of the data or legal basis of its processing, you may request that the processing of your data be restricted for the duration of the audit.
If the processing of your personal information is unlawful, but you need the data for asserting / enforcing legal claims, and do not wish it to be deleted, you can object to the further processing of the data.
Right to data portability:
You have the right to demand the publication of the data provided by you in machine-readable form, provided that processing takes place on the basis of a consent or a contract.
Right to object:
If the processing of your personal data serves the purpose of performing public-interest tasks, the exercise of official authority or if we have a legitimate interest, you can object to this data processing if there is a legitimate interest in your personal data.
Right of appeal:
If, in your opinion, the processing of your personal data violates Austrian or European data protection law, please contact us to clarify any questions. Of course you have the right to complain to the Austrian Data Protection Authority (Wickenburggasse 8, 1080 Vienna, firstname.lastname@example.org , www.dsb.gv.at ) or to a supervisory authority within the EU.
Assertion of rights:
To claim any of these rights, please contact us by email at email@example.com. We’re here to help.
Confirmation of identity:
To protect your rights and your privacy, we are entitled in case of doubt to request proof of identity.
Rights claim over fee:
If your claim for one of the mentioned rights is manifestly unfounded or particularly frequent, we are entitled to demand an appropriate processing fee or refuse to process the application.
Our Own Data Protection Officer for Your Security
As a public body, the operator of this website is obliged to provide an official data protection officer. This ensures that your data is handled even more responsibly. The data protection officer for Kitzbühel Tourism can be reached at:
Data Protection Officer
Tel .: +43 5356 66660